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Things to keep in mind about scheduling and notes

This second installment in our ongoing series of OnTarget tips from the support desk is dedicated to our scheduling module.  Specifically, how schedules and notes relate to one another and how to avoid some common mistakes in your workflow that will save you valuable time. For many customers the scheduling module is the EHR equivalent…

ICD-10 One Month After Launch

Well, October 1st has come and gone.  We are all still here, and most importantly, it looks like we are all still in business! As I reflect on the whole ICD-10 journey, several key points stand out as important learning: We talked about this, A LOT – More than any other transition that I can…

Ditch the paper – OnTarget and DMS can show you how.

I’ve never met a Human Services provider that wasn’t drowning in paper.  Document, Document, Document – it’s the mantra of our industry, and it creates a TON of paper files!  Even though EHR’s like OnTarget help providers eliminate tens of thousands of pages per month of paper, there are still lots of other documents that…

Mental Health Parity, Still a Long Way to Go

It has been more than 7 years since former president George W. Bush signed the Mental Health Parity and Addiction Equity Act (MHPAEA) into law.  Designed to help ensure that Americans with Mental Health and Addiction issues could be assured the same access to treatment as those suffering from medical issues like cancer or heart disease.  Sadly…

Fall, Time to Reflect on your Business

I love fall.  It is such a great time to take stock in what you have accomplished and to recharge your batteries for the long hard charge through winter. I recently had the pleasure of taking a backpacking trip to the beautiful Mt. Rogers region of Virginia and spent a weekend hiking the Appalachian Trail at…

4 Keys to Choosing the Right EHR

Adopting an EHR system is a huge investment for provider agencies. But it’s even more costly if the organization chooses the wrong system.  While DD/behavioral health providers are in serious need of workflow analysis and redesign support during EHR adoption—same as the medical community—the specific issues that arise during implementation are different because the medical…

Compliance – How do you ever keep up?

After reviewing the latest communication bulletin from one of North Carolina's MCO's this weekend it hit me – the layers of red tape and regulation faced by the human services provider world has just taken yet another leap.  In the wrong direction no less! The communication talked of penalties and recoupment for services rendered to…

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